GENERAL INFORMATION
Check-in: hand-over of the keys from 3pm.
Check-out: return of the keys within 11am.
Valid documents of all Guests, minors included, are required at check-in.
EARLY CHECK-IN, LATE CHECK-OUT E DAY-USE
Upon availability and on payment, it is possible to book:
– early check-in (from 9am): €80.00 (August) | €60.00 (in the remaining periods).
– late check-out (up to 5pm): €80.00 (August) | €60.00 (in the remaining periods).
– day-use (up to 10pm): 50% of the daily online rate.
BOARD TYPES
BB
– Bed and Breakfast (overnight stay and breakfast).
– Includes: breakfast.
RATES
FLEX RATE
– Requires a deposit equal to 30% of the total stay.
– Balance due 15 days before arrival (in August) or 8 days before arrival (during the remaining periods).
– Full refund for cancellations up to 15 days before arrival (in August) or 8 days before arrival (during the remaining periods).
– 100% penalty from 14 days before arrival (in August) or 7 days before arrival (during the remaining periods), in case of no-show or early departure.
MINIMUM STAY
– 2 nights (May, June, July and September) for Comfort Double Room, Classic Garden Room, Classic Balcony Room and Deluxe Double Room.
– 3 nights (for all other combinations, categories, and dates).
FRONT ROW ON THE BEACH
Subject to availability, the 1° row is available for purchase:
– €40.00 (June).
– €60.00 (July).
– €80.00 (August).
– €60.00 (September).
INFANT
Infant: 0/2.99 years old.
– Mandatory infant supplement: €60.00 per night for crib (in August) | €50.00 (in all other periods).
– The infant must appear in the booking.
– The omission leads to the payment of the mandatory infant flat rate or the cancellation of the reservation if the booked room is not compatible with the number of Guests.
PETS
Pets are not allowed in the Resort.
SPECIAL REQUESTS
Requests made during the booking phase relating to preferences or particular needs (e.g. room on the ground floor) are only subject to availability and not guaranteed.
WI-FI
The free Wi-Fi service, with high speed dedicated optic fibre, is available in rooms and in common areas.
PARKING
A unattended private outdoor parking allows you to leave your vehicle inside the Resort unpaved area.
PORTER
Our porter will help you take your luggage from the taxi or your car and bring it directly to the room or to the reception hall, if you arrive before check-in time.
Porter service: 7.30am – 10.30pm.
LIBRARY
At the reception you will find a small library with a selection of Italian, English, French and German books to borrow.
LAUNDRY AND IRONING SERVICE
At the reception you will find information and costs on the laundry and ironing service.
FOOD ALLERGIES, INTOLERANCES OR DIETARY CHOICES
It is necessary, when booking, to report any food allergies, intolerances or dietary choices of any kind. The Resort does not have a separate area for gluten-free cooking, therefore we cannot guarantee the absence of contamination for unpackaged products.
TOURIST TAX
The municipality of Castiadas demands the payment of a tourist tax. Exemptions are available according to municipal laws. The price and the periods of application of the tax can vary depending on new regulations issued by the town.
For information visit www.comune.castiadas.su.it
ACCEPTED PAYMENT METHODS
Cards: Debit card, American Express, Visa, Euro/Mastercard.
Cash: maximum €4,999.00 for Italians, €15,000.00 for foreign citizens.
The following terms are valid until further notice by the government.
HOW TO REACH US
AEROPLANE
Cagliari Elmas Airport (CAG)
– 59km | 55 minutes by car.
Olbia Costa Smeralda Airport (OLB)
– 254km | 190 minutes by car.
FERRY
Port of Cagliari
– 58km| 55 minutes by car.
Port of Arbatax
– 97km | 80 minutes by car.
TRANSFER FROM / TO CAGLIARI
– Car (1-3 pax) €130.00 each way.
– Minibus (4-8 pax) €160.00 each way.
– Baby car seat free on request.
– Additional charge for night service (9pm-6am): +20% each way.
– Rates are inclusive of VAT and to be paid to the driver only.
The transfer must be confirmed 15 days before the arrival date, communicating the airport/port of departure, the flight or ship number and the time of departure and arrival.
PLEASE NOTE
– The Resort doesn’t have toilets and a bar on the beach (an external bar with toilets can be found few meters from our private beach).
– Opening times and some services may change according to the season.
– All prices are in Euro and VAT is already included.
– Unused breakfast cannot be refunded or exchanged for other services, including dining.
– For early departures (before 07:00), a breakfast with packaged products and ambient-temperature beverages will be provided.
– To respect all other Guests and the atmosphere of the Resort, in all of the common areas it is not allowed to play ball, run or ride a bicycle or other vehicles in the paths of the Resort.
– Room cleaning and daily tidying service starts at 09:30 am and ends at 03:30 pm (you may indicate a preferred time, which will be taken into account but cannot always be guaranteed).
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